Registrar Specific Instructions to Unlock Your Domain for Transfer

Registrars often put locks on domains as an additional layer of security to prevent unauthorized transfers away from their systems. Often this feature is enabled by default. Depending on your registrar, this service could be called any number of things including Domain Lock or Locking, Domain Protect, Registrar Lock, Transfer Lock, Transfer Security or High Security. Enabling or Disabling the lock is typically as simple as clicking a link, button, or unchecking box within your domain account. Listed in alphabetical order below are directions from various registrar's sites on how to remove the lock on your domain so it can be transferred. A whois search on your domain will reveal the name of your existing registrar (see line that says "Registrar"). If you don't see your registrar listed on this page or need additional assistance, please contact us and we'd be happy to help you if you are tranferring your domain name to our registry.

4Domains.com | Address Creation | AW Registry | Directi™ | DirectNIC | Domain Monger | DomainZoo | Dotster® | EnCirca | eNom, Inc. | GoDaddy | Joker.com | Melbourne IT | Mobile Name Services | Moniker | NamesDirect | NameScout | NameSecure | NameZero | Network Solutions® | Register.com® | RegisterFly.com | Registration Technologies | RegistrarPDQ - eNom Resellers | Sipence | Stargate | Wild West Domains Resellers | Yahoo! Domains

Registrars

4Domains.com
The only way to modify any of the information for a particular domain is to log into their manage area at http://www.4domains.com/manage/.

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Address Creation

1. Login to your account at https://www.addresscreation.com/managelogin.php
2. Select Domain you wish to manage.
3. From the domain detail page, select the Domain Lock Button at right.
4. A Domain Status page appears, Click the Unlock button at the bottom of the page.
5. Log out of your account.

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AW Registry
Login to your account at http://www.awregistry.com/management.html. The status field to the left of the domains option page likely shows either "LOCKED" or "Unlocked." Simply unlock it to disengage the registry lock.

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Directi.com

1. Login to your Control Panel at http://manage.directi.com/customer
2. Go to Domains » Search » Domain Registration Search, and search for the Domain Name, you wish to Unlock.
3. Click on the Domain Name, and then click on Unlock.

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DirectNIC.com
Login to you account at http://www.directnic.com/myaccount/. Under Customer Settings, select "Set Transfer Security," then click the "Transfer Security Settings Manager" link near the bottom. You can select the domain that is on High security (i.e. locked) and submit the transfer status change. This will unlock the domain.

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Domain Monger

1. Login to your account with Domainmonger.com at http://manage.domainmonger.com/users.html?step=login
2. Click on "Manage Domains"
3. Click on "Modify" next to the domain you would like to setup url redirection
4. Click on the "Domain Locking" under the "Manage" tab.
5. Choose "Unlocked" from the popdown menu
6. Click "Update Locking Status"

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DomainZoo

1. Log in to the DomainZoo.com Account Manager at https://www.domainzoo.com/AccountManager.htm
2. Select MANAGE DOMAINS from the Domain Names drop down menu or the Manage Your Account list.
3. Select the domain name you wish to modify by checking the box next to it, then click the SET LOCKING button.
4. Select the radio button for UNLOCKED and click the Save Changes button.

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Dotster
Since we are a Dotster dotReseller, you do not need nor can you transfer your domain from Dotster to us for an additional fee. Instead you can use the "move domain" feature to move your domain(s) to a WDBC account for FREE. Directions on accomplishing this are listed below:

1. Sign up for a WDBC account at http://domains.wdbc.com (its free)
2. Remember your account name and logout of your WDBC account
3. Login to the account where the domain currently resides using your Dotster username and password (you can enter it right from our login page)
4. Click on the name of the domain that you wish to move under the Quick List OR View a complete list of all domains in your account and select the domain you wish to move.
5. Click the MOVE DOMAIN TO ANOTHER ACCOUNT link under the heading "Services" for this Domain, near the bottom of your domain management page.
6. Enter your Dotster password of the account you are in and the username of the newly created WDBC account to which you want to move the domain.
7. Click on MOVE DOMAIN
8. Logout of your Dotster account
9. Login using your WDBC account username and password (either at Dotster's our our site, it doesn't matter) and your domain should now be located at WDBC instead of your Dotster account.

Note since Dotster, NamesDirect, NameZero, WDBC and others use the Registerapi.com System, you may be able to use the MOVE DOMAIN feature to move domains between different registrar/reseller accounts on the different registrar/resellers without incurring transfer fees.

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EnCirca

1. Login to your account at https://www.encirca.biz/myaccount/
2. Select the domain to unlock via the list screen or via the 'modify domain' screen
3. Select 'modify' and change the "Unlocked?" to "Y"
4. Select 'continue' and then 'commit' to save the change

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eNom

1. Login to your eNom account at http://www.enom.com/Login.asp
2. Choose menu option DOMAINS, my domains
3. Click on the domain name you wish to work with
4. Under UTILITIES, click on the » "Set Auto-Renew/Registrar-Lock Options" for Domain Names and Services option.
5. Remove the check from the check box marked "Do not allow this domain to be transferred to a different registrar."
6. Click save changes
7. Logout of your account

If your domain uses the services of an eNom reseller, see directions for RegistrarPDQ below.

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GoDaddy

1. Log in at http://www.godaddy.com.
2. Browse to My account > Domains names > Manage Domains.
3. Select a domain name or domains and click "Set Locking."
4. Indicate if changes apply to only the Single Domain, Selected Domains, or All Eligible Domains.
5. Choose Unlock
6. Save Changes

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Joker.com

Log in at http://www.joker.com.

Browse to the service zone for a domain.

Select "Switch Off Domain Protection."

Save or Apply changes if necessary.

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Melbourne IT
Login to your My Account and Manage your Domain Names (http://www.melbourneit.com.au/cc/myaccount/), or Login to Domain Maintenance with your Melbourne IT Registry Key and Domain Name (http://www.melbourneit.com.au/maintenance/). The current lock status will be displayed at the top of the page in the form of an open (unlocked) or closed (locked) padlock symbol. If your Domain Name is currently showing a locked status, simply select unlock and the system will confirm your request.

Note: If your Domain Name is managed by a Melbourne IT Reseller, you should contact your reseller to arrange that the lock on your Domain Name be removed.

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Mobile Name Services
Mobile Name Services uses eNom's RegistrarPDQ, a private label domain reselling service, which is also used by Sipence and a number of other ICANN accredited registrars and resellers. Follow directions for Sipence below, except for step 1) login to Mobile Name Services at http://www.mobilenameservices.com/login.asp.

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Moniker
Visit https://www.moniker.com/cgi-bin/login_account.cgi to access your account and then select Manage Locks from the account control panel to unlock domains.

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NamesDirect
In order to remove the TransferLock feature from a domain you'll need to:

1. Log into your account at http://www.namesdirect.com/manage/
2. Click the domain to manage
3. Under the "Services For Domain" section - click the 'manage' button
next to "Domain Locking"
4. On the "Domain Lock down" page, click 'unlock'

To remove the TransferLock feature from multiple domains at once:

1. Log into your account at http://www.namesdirect.com/manage/
2. Click 'View a complete list of all domains in your account'
3. Select the domains you would like to manage and click the 'Manage Domains' button
4. Under the "Registered Domain Functions" section, click the 'Unlock Domains That Have TransferLock' button.

Note NamesDirect uses the same Registerapi.com System as Dotster, NameZero and WDBC so you may be able to use the "MOVE DOMAIN" feature (see Dotster above for directions) to get better prices without incurring a transfer fee.

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NameScout
A transfer from Namescout.com to another registrar is initiated from the receiving registrar. Before you can transfer your domain away, you must first login to your Master Account at www.namescout.com and ensure that the High Security feature is deactivated on your domain. Once you have logged into your Master Account, click on the "Domain Admin" tab. When the page refreshes, you will see a listing of the domains in your account. High Security can be deactivated by clicking on the lock icon next to your domain. If the icon appears as an open lock the service is disabled. Once the High Security service has been removed you must initiate your registrar transfer from your new registrar.

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Name Secure
The Account Holder can turn the Lock-Protect Security feature on or off at any time through My Account manager at https://www.namesecure.com/en_US/index.jhtml?cat=login.

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Name Zero
In order to remove the TransferLock feature from a domain you'll need to:

1. Log into your account at http://www.namezero.com/login.php
2. Click the domain to manage
3. Under the "Services For Domain" section - click the 'manage' button
next to "Domain Locking"
4. On the "Domain Lockdown" page, click 'unlock'

To remove the TransferLock feature from multiple domains at once:

1. Log into your account at http://www.namezero.com/login.php
2. Click 'View a complete list of all domains in your account'
3. Select the domains you would like to manage and click the 'Manage Domains' button
4. Under the "Registered Domain Functions" section, click the 'Unlock Domains That Have TransferLock' button.

Note: NameZero uses the same Registerapi.com System as Dotster, NamesDirect and WDBC and you may be able to use the "MOVE DOMAIN" feature (see Dotster above for directions) to get lower registration prices with us without incurring a transfer fee.

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Network Solutions, LLC
Network Solutions's registrar lock is called Domain Protect. To disable Domain Protect:

1. Log in to Network Solutions Account Manager at https://www.networksolutions.com/manage-it/index.jhtml.
2. If you have more than one domain name, click on the domain name you want to unlock.
3. At the top of the Domain Details section, click on the "Edit" link to the right of Domain Protect.
4. Select the radio button next to Turn Domain Protect Off, then click on the Save button to de-activate Domain Protect.

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Register.com
Please contact Register.com through the "Ask a Question" tab in the Customer Support section of their site and request your domain name be unlocked. They will confirm your request by email to your administrative email address on file prior to unlocking your domain name. Your transfer may then be initiated at the Registrar of your choice.

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RegisterFly.com - Losing ICANN Accreditation

Registrants at RegisterFly.com should be aware that ICANN has issued a formal notice of termination of RegisterFly.com's Registration Accreditation Agreement (RAA). ICANN has issued a letter to RegisterFly indicating that it will cease operating as an ICANN-Accredited Registrar on March 31, 2007. » More on RegisterFly.com Pending Termination | » Consult ICANN's RegisterFly.com FAQ | » Latest News on RegisterFly (courtesy Google News)

Complete the following steps to be able to gain auth code and unlock a domain at RegisterFly.com.

1. Log into your RegisterFly.com account at https://registerfly.com/scripts/login.php
2. Click on total domains
3. Click on the domain for which you require auth code
4. It will say locked at the domains properties click on it to unlock the domain.
5. Click on domain contact information (plus sign)
6. Press configure
7. On the next page will be to see the auth code for the domain at the bottom of the page.
8. Please also remove the protect fly for the transfer of domain.

If your control panel shows no auth codes or shows “RRP” or doesn’t allow you to log in or doesn’t show all of your domain names, you will need to contact RegisterFly. Several customers have reported successfully getting auth codes by submitting a support ticket with the appropriate subject (requesting an auth code or unlocking a domain ). Registerfly has also indicated that this is the best way to get auth codes. The average turn-around time is 1-3 days. If you are unable to submit a support ticket, write to compliance@registerfly.com . In your email, include the following:

1. All domain names affected;
2. Your registerfly account name;
3. Email address associated with your registerfly account; and
4. A brief explanation of the specific problem (in other words, say “I can’t get auth codes from the control panel,” or “I can’t unlock my domain name in the control panel,” or “I can’t log into my control panel” etc.).

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RegistrarPDQ - eNom's popular Private Label Reseller System
RegistrarPDQ is eNom's private label domain name registration system. It is used by some ICANN accredited registrars and many eNom resellers including CheapDomains.com, Domain-Registry.com, Sharp Register.com, Global Internet (GI.net) and NameEye.com. Like the Wild West Domains reseller system, all sites using RegistrarPDQ have a similar "look" for navigation with the only differences visible in the logo and color scheme (See Sipence.com, an ICANN accredited registrar, as an example site showing the look).

Think your domain uses the services of an eNom reseller? Check your domain's whois record and see if eNom is listed as the registrar. If so, use eNom's "Reseller Information Retrieval Tool" at http://www.enom.com/help/ to determine if eNom or one of their resellers is servicing your account. The reseller retrieval tool will reveal the reseller site's main address on where you can find a link to the login page.

To unlock your domain, you must login to your reseller's specific RegistrarPDQ site, however once logged in you can follow the directions for Sipence (steps 2-5) on unlocking your domain.

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Registration Technologies
Log into your account at http://cp.registrationtek.com. You will see a list of your domain names. Click on the domain name you wish to lock or unlock. A list of options will appear. Click the one that says "Edit this domain name or change name servers."

On the domain edit page, you will see a box of text labeled "Domain Locking." There is a check box which indicates the current lock state of the domain, either locked or unlocked. If the check box has a check in it, the domain is locked. If not, the domain is unlocked. If the check box is checked, click the check box to un-check the box, then click the "save" button in the bottom right hand corner of the page which will unlock the domain name.

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Sipence.com

1. Log into your account at http://www.sipence.com/login.asp
2. Click "Domain Names" (light menu item)
3. Click "My Domains" (dark menu item)
4. Click on the domain name you want to modify, This will take you to the Domain Name Control Panel, a page that allows you to edit all settings for this particular domain.
5. The "Registrar Lock" option is a link named "Set Reg-lock/Auto-Renew Options" at the bottom of the page in the "Utilities" section. To remove the lock, uncheck the box, click save changes, and you're done.

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Stargate
Login to your account at https://www.stargateinc.com/us/account/login.asp and you can unlock your domain.

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Wild West Domains Resellers
The Wild West Domains (WWD) registration api is similar to DomainZoo and GoDaddy, except for step 1 login to your current domain reseller's account management area.

The registration system typically has https://www.securepaynet.net as the base url for logging in, managing your domain or purchasing products and the site usually advertises this phone number for support: (480) 624-2500. All the WWD reseller sites have the same basic look with the exception of colors being changed for navigation and a set of slightly different but distinct looking logos and marketing materials. See DomainZoo's site as an example of what typical WWD reseller site looks like. DomainZoo is not a WWD reseller but rather an ICANN accredited registrar that uses the WWD/GoDaddy style registration system. A whois search on your domain might reveal the phrase "Registered through:" and then a web address which will help you to figure out your existing WWD reseller's web address.

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Yahoo! Domains
To unlock your domain, sign in to your Yahoo! Business Control Panel with your Yahoo! ID and password. Once signed in, you will see modules for each of your domain names on the "Manage My Services" page. Select the "Domain Control Panel" link that corresponds to the domain whose record you wish to edit. Click the "Edit Domain Locking" link. On the following page, you'll see your domain lock status. Click the "Unlock Domain" or "Lock Domain" button to change your lock status.

You can also unlock your domain from the "Advanced DNS" page. Visit your Domain Control Panel and click the "Manage Advanced DNS Settings" link. If your domain is locked, you will find an "Unlock Domain" button near the bottom of the page, in the "Name Servers" section. Click this button to unlock your domain.

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Wait Time, Once Domain Is Unlocked

Once your domain is unlocked with your registrar, you must do a bit of waiting before you should start a domain transfer request. One day wait is a good approach otherwise you might have to submit your transfer request twice if it fails initially because your domain is still locked. This is especially important for the older top level domains (TLDs) like Dot-COM and Dot-NET which do not have a real-time public whois service.

There is currently no centralized, real-time Whois system in the .com and .net TLDs. The zone files in the registries for older domain extensions like these are updated only twice daily so please wait a minimum of 24 hours before expecting to see the status of your domain name change in the registry's whois database. However, it is not unusual for these domains to update in as much as 72 hours. Verisign which is the official .COM and .NET registry operator is currently experimenting with rapid zone updates and has promised near real-time updates by the end of first quarter 2006. Initially, within 12-18 hours or so, you should be able to see your domain unlocked in your current registrar's whois service but it must be listed in the registry's database without the lock to become effective across the Internet.

The newer TLD registries are much closer to real-time. As a result newer top level domains like .BIZ and .INFO update in considerably less time. Usually, your changes submitted for the root zone files of a .ORG, .BIZ, .INFO, and .US domains are updated every 5 to 15 minutes therefore the waiting period to transfer after unlocking these domains is typically significantly shorter. You should see your changes at the appropriate registry level within an hour or two.

For all the domains, please verify that your domain is listed as unlocked in the registry whois database prior to submitting your transfer request to minimize the amount time required to complete the transfer request.

Web Design by Cookie, WDBC, and the WDBC lizard logo are trade and/or service marks of Web Design by Cookie. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners. Web Design by Cookie is a Dotster dotReseller and a CentralNIC™ Accredited Registrar offering real-time domain name registrations.

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